Our Core Values

Our Core Values

Updated January 2021

Provide VIIP Service to Everyone

Knowing each customer, what they expect and how to accommodate:
  1. VERY INTENSIVE INDIVIDUALIZED PROFESSIONAL SERVICE 
  2. Treating clients and team members with courtesy and respect - always 
  3. Never too formal, but always perfectly professional 

Always Seek Improvement

Never resting on our laurels – learning new things, retaining what is learned, and being able to apply moving forward.
  1. Accepting new challenges 
  2. Willing to break out of comfort zones 
  3. Always willing to find, learn, and recall answers to the not-so-ordinary scenarios 

Accountability

Doing what you say you will when you say you will – Ownership of everything.

Exuding the “Ashley Attitudes”

Operating from a selfless, service position in all things so as to be supportive, encouraging, and kind to your fellow team members and customers. 
  1. Service mentality 
  2. Honest to a fault 
  3. Happy to give and expect nothing in return 
  4. Does not put on airs 

Teamwork 

  1. Always rowing in the same direction 
  2. Reliance on one another to help get the job done 
  3. Encouraging one another to work together as individual teams and as a company 
If you use this list to win a prize during quarterly State of the Company meetings... you owe me one :)
    • Recent Articles

    • Monthly Newswire

      September 2022 August 2022 July 2022 June 2022
    • Manually Sync Contacts in Zoho CRM Mobile App

      Reviewed 10/2022 Need to Download the Mobile Apps? The links can be found here: Zoho Mobile Apps Sometimes you may have messages on the mobile app that your contacts are out of date or have been deleted.  Usually there's a reasonable explanation for ...
    • Zonability

      Updated August 2022 Zonability Social Media Assets Here are a selection of Social Media Assets (Posts, Videos, Stories) for you to download and post to your own PERSONAL Social Media accounts to help promote Zonability to your clients.  CLICK HERE TO ...
    • PattApp Training

      Reviewed Oct 2022 PattApp Social Media Assets Here are a selection of Social Media Assets (Posts, Videos, Stories) with accompanying caption ideas for you to download and post to your own PERSONAL Social Media accounts to help promote PattApp to your ...
    • Breakthrough Broker

      Updated 4/2022 Breakthrough Broker Social Media Assets Here are a selection of Social Media Assets (Posts, Videos, Stories) with accompanying caption ideas for you to download and post to your own PERSONAL Social Media accounts to help promote ...
    • Related Articles

    • Patten Solutions Change Log

      8/18/2022 Updated Articles Zonability - PTC Flyer Attached to Article New Newswire - Fresh off the presses, read all about it.   8/15/2022 Updated Article Marketing Update 8/4/2022 Updated Article Monthly Calendar 8/3/2022 Updated Article Marketing ...
    • Linkedin Best Practices

      Updated January 2021 Job Descriptions Click the Job Title to download a full job description! Title Brief Description Escrow Assistant Escrow Assistants provide administrative support to Escrow Officers and are involved with money transfers, ...